Privacy policy
Privacy policy
Last updated Jan 2025
Section 1 - Age Restrictions on Access and Purchases
You must be at least 21 years old to access this site. If you are under 21 years old, you are not permitted to use this site for any reason. You must be of legal age required by the state or province you are in to purchase our products. It is your responsibility to know whether you are legally able to purchase our products.
If we learn we have collected or received personal information from a person under the age of 21 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a person under the age of 21, please contact us at: info@highgrade.com.
Section 2 - What Information Do We Gather and What Do We Do With It?
When you purchase something from our online store, as part of the buying and selling process, we collect personal information such as your name, address, email address, phone number, and order history. We may also use cookies, web beacons, or other tools to collect information that makes it easier to use our store and website.
We automatically collect certain information when you visit our site. This may include your device’s operating system, IP address, access times, browser type, and the website you visited before ours. Additionally, we track your usage of our site, including interactions with its elements and actions taken.
Email Marketing: By providing us with your email address, you consent to receive emails about our store, new products, and updates. You may unsubscribe at any time by clicking the “Unsubscribe” link in our emails.
We use the information we collect to:
Provide, maintain, and improve our site and products.
Process and fulfill your orders.
Communicate with you regarding orders, promotions, and other updates.
Detect and prevent fraud and abuse.
Section 3 - Behavioral Advertising
We may use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.
We may use third-party services like Google Analytics to understand customer behavior. You can read more about how Google uses your information here and opt-out here.
You can also opt-out of targeted advertising via:
Visit the Digital Advertising Alliance to manage additional advertising preferences.
Section 4 - Cookies
Cookies are small files stored on your device that help us understand how you interact with our site. We use cookies to improve your experience, remember your preferences, and deliver relevant content.
You can manage cookies through your browser settings. Removing or blocking cookies may impact your browsing experience.
Section 5 - Consent
How do you give consent? By making a purchase or providing personal information, you consent to our collection and use of your information in accordance with this Privacy Policy.
How do you withdraw consent? You may withdraw your consent at any time by unsubscribing from emails or contacting us at info@highgrade.com.
Section 6 - Disclosure
We do not sell your personal information. However, we may share it with third-party service providers to facilitate transactions, comply with legal obligations, or protect our rights and property.
Section 7 - Payment Processing
We use PCI-DSS compliant payment gateways to process payments. Your credit card information is securely transmitted using SSL encryption and is not stored by us.
Section 8 - Third-Party Services
Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please read their privacy policies before providing any information.
Section 9 - Security
We take reasonable precautions to protect your information. While we use encryption and follow industry best practices, no transmission method over the Internet is completely secure.
Section 10 - Age of Consent
By using this site, you confirm that you are at least 21 years old.
Section 11 - United States Law Applies
This site is intended for users in the United States. By accessing the site from outside the U.S., you consent to the application of U.S. law.
Section 12 - Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page, and we may notify you via email. Please review this policy periodically.
Section 1 - Age Restrictions on Access and Purchases
You must be at least 21 years old to access this site. If you are under 21 years old, you are not permitted to use this site for any reason. You must be of legal age required by the state or province you are in to purchase our products. It is your responsibility to know whether you are legally able to purchase our products.
If we learn we have collected or received personal information from a person under the age of 21 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a person under the age of 21, please contact us at: info@highgrade.com.
Section 2 - What Information Do We Gather and What Do We Do With It?
When you purchase something from our online store, as part of the buying and selling process, we collect personal information such as your name, address, email address, phone number, and order history. We may also use cookies, web beacons, or other tools to collect information that makes it easier to use our store and website.
We automatically collect certain information when you visit our site. This may include your device’s operating system, IP address, access times, browser type, and the website you visited before ours. Additionally, we track your usage of our site, including interactions with its elements and actions taken.
Email Marketing: By providing us with your email address, you consent to receive emails about our store, new products, and updates. You may unsubscribe at any time by clicking the “Unsubscribe” link in our emails.
We use the information we collect to:
Provide, maintain, and improve our site and products.
Process and fulfill your orders.
Communicate with you regarding orders, promotions, and other updates.
Detect and prevent fraud and abuse.
Section 3 - Behavioral Advertising
We may use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.
We may use third-party services like Google Analytics to understand customer behavior. You can read more about how Google uses your information here and opt-out here.
You can also opt-out of targeted advertising via:
Visit the Digital Advertising Alliance to manage additional advertising preferences.
Section 4 - Cookies
Cookies are small files stored on your device that help us understand how you interact with our site. We use cookies to improve your experience, remember your preferences, and deliver relevant content.
You can manage cookies through your browser settings. Removing or blocking cookies may impact your browsing experience.
Section 5 - Consent
How do you give consent? By making a purchase or providing personal information, you consent to our collection and use of your information in accordance with this Privacy Policy.
How do you withdraw consent? You may withdraw your consent at any time by unsubscribing from emails or contacting us at info@highgrade.com.
Section 6 - Disclosure
We do not sell your personal information. However, we may share it with third-party service providers to facilitate transactions, comply with legal obligations, or protect our rights and property.
Section 7 - Payment Processing
We use PCI-DSS compliant payment gateways to process payments. Your credit card information is securely transmitted using SSL encryption and is not stored by us.
Section 8 - Third-Party Services
Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please read their privacy policies before providing any information.
Section 9 - Security
We take reasonable precautions to protect your information. While we use encryption and follow industry best practices, no transmission method over the Internet is completely secure.
Section 10 - Age of Consent
By using this site, you confirm that you are at least 21 years old.
Section 11 - United States Law Applies
This site is intended for users in the United States. By accessing the site from outside the U.S., you consent to the application of U.S. law.
Section 12 -
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page, and we may notify you via email. Please review this policy periodically.